LAST UPDATED: February 7, 2019
Hello! Thank you for visiting Quality Counts Educational Services. We appreciate and value your business. We also value the information you share with us. Accordingly, we want to be as transparent as possible regarding our collection, use, storage and disclosure of your personal information by sharing with you our privacy policy.
PLEASE NOTE: BEFORE USING THIS SITE, BE SURE TO REVIEW THIS PRIVACY POLICY CAREFULLY AND REACH OUT TO US IF YOU HAVE ANY QUESTIONS. AS PERMITTED BY APPLICABLE LAW, YOUR USE OF THIS SITE SERVES AS CONFIRMATION THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THIS POLICY.
PURPOSE AND DEFINITIONS The terms of this Privacy Policy (“Policy”) are between Quality Counts Educational Services LLC (“We,” “Us” and “Our”) and Our customers and website visitors (“User,” “You,” and “Your”). We are posting this Policy to provide You with vital information about how We collect, use, store and disclose information that You may voluntarily provide to Us, through the use of Our website, that personally identifies You and/or Your contact information like your name, phone number, physical address and/or email address (“Personal Information”). It is Your responsibility to thoroughly review and ask any questions regarding this Policy prior to sharing any of Your Personal Information on this website: www.qualitycountsedu.com (the “site”). This Policy does not impact information collected by other means or by third parties. We encourage you to read the privacy policies and terms of use of websites you may visit by way of our Site.
POLICY HIGHLIGHTS The following list reflects the highlights of this Policy. We encourage You to read the entire Policy, but this list will help to guide Your reading:
What information do We collect? We collect Your name, email address, phone number, your geographic location, your child’s grade level and/or other Personal Information that You may voluntarily provide to Us by using this Site. How do We collect Your Personal information? We may collect Your Personal Information through Your general use of this Site, “Contact Us” forms, “Surveys,” and “Mailing List Sign-Up Sheets,” as well as other submission mechanisms that may be found on this Site. How do We use Your Personal Information? We use Your Personal Information to: (1) provide You with details about or reminders about any services You may have booked; (2) respond to You regarding any concerns You have about Us, Our services or this Site; (3) analyze Your behaviors and trends through Your use of this Site and; (4) send You certain marketing text messages and e-mail messages, with Your consent. Do We track Your activity on Our Site? We use cookies and similar technologies to track Your activity on Our site in an effort to provide You with a more personalized user experience. We may also use the Personal Information and data We collect through cookies to market products and services that are more tailored to Your preferences based on Your activity. Do We share Your Personal Information? We do not share your Personal Information with third parties except as specified in this Policy. We may share Your Personal Information with certain third parties who help Us track Site activity, manage customer interaction/engagement and fulfil any of Our other business or legal obligations. Do We keep Your Personal Information safe? It is Our Policy to make best efforts to employ the appropriate tools, practices, procedures, technologies and security measures to keep Your Personal Information safe while it is in Our Possession. Further, We collect only the Personal Information necessary to adequately deliver Our services. Will this Policy ever change? We may update this Policy at any time with or without providing You with individual notice. However, We will provide a notice at the top of this Policy disclosing the last date of amendment or change to this Policy. Your continued use of this Site will serve as consent to any changes made to this Policy Does this policy apply to other sites linked to this Site? Any third-party websites that You may access via weblink or URL while You are on this Site are not subject to this Policy. Be sure to read each individual website’s privacy policy for information on their data collection practices.
PERSONAL INFORMATION COLLECTION
When You visit this Site, We may collect certain personally identifying information about You, including but not limited to: your name, email address, geographic location, phone number, student grade level and/or other Personal Information that You may voluntarily provide to Us either when prompted or by use of this Site. We may collect Your Personal Information using several tools, techniques, methods and platforms including but not limited to: Your general use of this Site by way of “Contact Us” forms, “Surveys,” “Newsletter Sign-Up” forms; as well as other submission mechanisms that may be found on this Site. We may also collect Your Personal Information through Your use of a mobile device, such as a smartphone, tablet or iPad. This information includes Your mobile device identifier, device type and IP address.
PERSONAL INFORMATION USE Once collected, We may use Your Personal Information to: • provide You with details or reminders regarding services You may have booked; • contact You regarding service appointments • respond to You regarding any concerns You have about Us, Our services or this Site; • analyze Your behaviors and trends through Your use of this Site; • provide You with a cost estimate for Our services and/or products; • measure the effectiveness of Our online marketing efforts; • provide You with convenient and easy-to-use tools to book appointments with Us or purchase Our services; • provide safety and security to You and other customers; • make it easy for You to communicate with Us; • diagnose and resolve technical issues on Our Site; • comply with regulatory and/or legal obligations; • send You certain marketing text messages, e-mail messages and standard mail messages (with Your consent); and • provide You with information that We believe may be of interest to You.
PROMOTIONAL OFFERS If You do not wish to have Your Personal Information used by Us to promote Our services, You can opt-out by using any opt-out method described in this Policy or Our third parties’ privacy policies, and/or by sending Us an email stating Your request to contact@qualitycountsedu.com. If We have sent You a promotional email, You may send Us a return email requesting to be omitted from future email distributions. This opt out does not apply to information provided to Us as a result of a service purchase, service experience or other transaction.
YOUR RIGHTS UNDER GENERAL DATA PROTECTION REGULATIONS (GDPR) If You are an EU citizen or reside in the EU, You may have certain additional rights with respect to the Personal Information You provide to Us. To the extent permitted by applicable data protection laws, under EU laws You may: • Request access to or modify Your Personal Information; • Object, on grounds relating to Your particular situation, at any time to the collection, use, storage or disclosure of Your Personal Information; • Request that Your Personal Information be erased if it is no longer necessary for the purposes for which it was processed; You have withdrawn consent to, or object to, the collection, use, storage or disclosure of such Personal Information and We meet no other legitimate basis for such collection, use, storage or disclosure, or such Personal Information has been unlawfully collected, used, stored or disclosed; • Restrict the use of Your Personal Information if You contest its accuracy or the lawfulness of Our collection, use, storage or disclosure; or We no longer need Your Personal Information but You need it for a legal claim or You have objected to its collection, use, storage or disclosure and await verification of Our legitimate grounds for collecting, using, storing and/or disclosing it; • Request that You stop receiving Our marketing communications by unsubscribing or opting out of Our mailing list. If You opt-out of marketing emails, You may continue to receive messages from Us about Your business relationship with Us where permitted by law; • Have Your Personal Information transferred to another company, under certain circumstances; and • Withdraw any consents that You may have previously provided to allow Us to collect, use, store or disclose Your Personal Information
We shall only collect the information necessary to adequately provide to You the goods and/or services You are purchasing, viewing, reviewing and/or considering. We will not require You to provide Personal Information that falls outside of the scope of Our business interaction, transaction and/or relationship. If You wish to exercise these rights or contact Us with questions, please email Us at: contact@qualitycountsedu.com.
CALIFORNIA PRIVACY RIGHTS California Civil Code Section § 1798.83 permits users of Our Site that are California residents to request certain information regarding Our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to contact@qualitycountsedu.com.
COOKIES Cookies are small data files filled with information that uniquely identify individual website users and are placed on the hard drives of their devices when they visit a website. When We refer to cookies, this includes other similar technologies such as flash cookies, pixel tags, web beacons or bugs (including transparent or clear gifs). Like most websites, We use cookies to keep track of how You use Our Site so We can provide the best experience possible for You when You visit our Site. If You do not want to share Your Personal Information with Us via Cookies, You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do refuse Our cookies, You may not be able to use some portions of Our Site.
Further, for research purposes and to improve Your customer experience, We may share Your Personal Information as well as anonymous, aggregated statistics about You with third parties, and We may allow third parties to collect aggregate data through Our Site for these purposes.
SHARING PERSONAL INFORMATION We may share Your Personal Information with certain unaffiliated third parties that may assist Us in providing You certain services on the Site (“Third Parties”). For example, we may use certain Third Parties to provide appointment booking services, advertising, marketing and promotional assistance, process credit card transactions, provide email services, or facilitate Our services. In those instances, We may share your Personal Information with them for the purposes of facilitating their delivery of services and processing of payment for You in connection with Your request for certain services. These Third Parties also may collect both Personal Information You provide and non-personal information about your visits to the Site and other websites via cookies and web beacons to help them provide their services to Us. The information collected by the cookies and Web beacons (including your IP address) will be disclosed to these Third Parties, who use the information to evaluate Your use of the Site. These Third Parties may also aggregate your non-personal information for use in targeted advertising, marketing research, and other similar purposes. If You want to prevent a Third Party from collecting and using this information, You may visit the Third Party’s website directly and opt-out. We may also disclose Your Personal Information to a government entity or some other third party in the event such disclosure is required by law, regulation, judgement or judicial order.
This Policy covers Us, Our business, this Site, You, Your use of this Site and/or patronization of Our business. In no event does this Policy cover any third parties with whom We may share Your information, nor do We have any control over, or assume any responsibility for the content, privacy policies, or practices of any third-party web sites or services. Moreover, in the event of a transfer or sale of some or all of Our business or assets, We may disclose Your Personal Information to those involved in such a transfer or sale of business or assets.
PAYMENT INFORMATION All payment information is collected and stored by a third-party vendor, not by Us or on this Site. We are not responsible for any breaches of Your Personal Information or information transmitted to the third-party payment vendor. Any issues with payment information should be addressed directly with the third-party.
SECURING YOUR PERSONAL INFORMATION We have implemented measures designed to secure Your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is never completely secure. Although We do Our best to protect Your Personal Information, We cannot guarantee the security of Your Personal Information transmitted to Our Website. Any transmission of Personal Information is at Your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
UNDER-AGED VISITORS This Site is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to Us or on this Site. We do not knowingly collect Personal Information from children under 13. If You are under 13, do not use or provide any information on this Website or on or through any of its features, make any purchases through the Website or provide any information about Yourself to Us, including Your name, address, telephone number or email address. If We learn We have collected or received Personal Information from a child under 13 without verification of parental consent, We will delete that information, as soon as practicable. If You believe We might have any information from or about a child under 13, please contact Us at contact@qualitycountsedu.com.
PRIVACY POLICY UPDATES We may, in Our sole discretion, with or without personal delivery of notice to You, make changes to this Site from time to time for various reasons including but not limited to remaining in compliance with applicable laws, rules, regulations and/or industry best practices. We will post a notice at the top of this Policy any time We make any material changes to Our Policy. The date this Policy was last revised will also be identified at the top of this Policy. Because We may not deliver personal notice to You of any material changes made to this Policy, You are responsible for periodically visiting Our Site and this Policy to remain abreast of any changes.
THIRD PARTY WEBSITES This Site may contain links to third-party web sites or services that are not owned or controlled by Us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
CONTACT US Quality Counts Educational Services LLC is a Maryland Limited Liability Company and is the owner and operator of www.qualitycountsedu.com and other distribution channels Quality Counts Educational Services LLC may designate from time to time.
If You have any questions about this Privacy Policy, please contact Us using the following information:
Quality Counts Educational Services LLC 6811 Kenilworth Ave Riverdale Park, MD 20737 (240) 600-0097 contact@qualitycountsedu.com